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Resident permits

Resident permits. Without the trip to the counter.

An application to approve or a permit to purchase: the municipality sets the rules, residents get an online starting point, and staff work with the same authorisation records.
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Apply first, with an office review

For permits subject to eligibility requirements, residents submit their details and supporting documents online. Staff review the application and approve it or reject it with a reason. Activation follows the municipality’s rules, without a chain of separate emails.

Paid permits, with online purchase and renewal

Where a tariff applies, residents can buy or renew a permit through the portal. The process can combine eligibility checks and payment: the office controls activation while the resident follows the request in one place.

The right zone, for the right period

Link each permit to a plate, authorised zone and validity period. Different areas can have different conditions; vehicle changes and renewals follow the enabled procedures. Operators consult current records during checks.

Fewer missed renewals and repeated enquiries

Reminders support upcoming expiries. Residents can check permit status without calling the office, freeing staff to focus on applications that need attention.

A workspace for operators. A portal for drivers.

From the office to a phone, information follows the work: permits, plates and validity stay connected. The portal lets users handle the enabled services themselves.
The operator workspace
The operator workspace
The portal for citizens and customers
The portal for citizens and customers

FAQ

Who decides the requirements for a resident permit?

The municipality's regulations establish the requirements. Supa Parking applies the categories, data and checks configured by the authority in the digital workflow.

Can documents be attached to the application?

Yes. The process can require the documentation specified for the relevant permit type to be uploaded.

Can citizens change the plate online?

Yes, if the municipality enables the service. The change may be automatic or subject to approval.

Is a pass on the windscreen required?

Not when the municipality uses digital plate-based control. Operators verify the authorisation directly in the system.

Let’s talk about your parking operation.

Tell us about the areas you manage and the services you want to offer. We can explore a setup for your project together.

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